If you’re unhappy with our service, please tell us first so we can fix it. Call 1300 912 340 or email [email protected] and we’ll acknowledge your complaint promptly and aim to resolve it within 30 days.
If you’re not satisfied with our response, you can contact the Australian Financial Complaints Authority (AFCA): www.afca.org.au, 1800 931 678, [email protected], GPO Box 3, Melbourne VIC 3001.